Booking Policies




Terms and Conditions
 

FIRST TIME SEEING US:

Please arrive 5 minutes before your appointment start time. For all first time clients, prior to your session, please make sure to have your consult form filled out. Log into Client Portal to fill out your Skin Discovery Form.
 

HOW TO FIND US:

Our address location will be provided in your confirmation email once you complete your booking.


PARKING:
Free parking is available at our location. 

 

CANCELLATION/RE-BOOK/NO-SHOWS:

A minimum of 24 hour notice is appreciated to avoid a support service cancellation/no-show fee charged to the credit card to your account. The fee will help support the continued operation of Dermaly Skin Wellness.  Services and prices are subject to change.

When cancelling your appointment in advanced, please log into your client portal. Email notifications will have a time stamp which will be reviewed for reference. Any voicemail notice may not be 100% recieved as cancellation in the case it does not reach us.


Late Arrivals:

We strongly believe in our clients receiving the optimal benefits from their treatment session for the fully booked time. If the appointment start time is more than 10 minutes late, and depending on circumstances, we may be forced to shorten or reschedule the appointment.

 

PAYMENT OPTIONS:

We accept Debit, Cash and All Major Credit Cards.

 

We look forward to seeing you!

Contact Us

Call us today at 604-787-9584 or fill out the form below. Appointments by Reservation Only.

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